How we score Time tracking software
Rubric v1, published Oct 10, 2026 · See the ranking
We score each time tracker on its entry plan (the cheapest paid plan that allows five users): cost for five users, included on the entry plan, free plan, support, using only what the company publishes on its own website. Every score is worked out by the formula shown for its criterion, and every fact behind it links to the page it came from, with the date we read it.
A fact the company does not publish counts as absent. We have not used these products ourselves; when we do, the method will say so and the rubric version will change.
The criteria
| Criterion | Weight | What a 10 and a 0 look like |
|---|---|---|
| Cost for five users | 40% | The entry paid plan's monthly cost for five users at the regular price (per-user price x 5, or the plan price plus any extra users), annual prepay included. 10 at $10 or less, 0 at $100 or more, straight line between; 0 if not published. |
| Included on the entry plan | 30% | Which of five the entry paid plan includes: invoices from tracked time, billable rates, project budgets, a mobile app, and a QuickBooks or Xero integration. 2 points each. |
| Free plan | 15% | 10 for a free plan, 6 for a free trial, 0 for neither. |
| Support | 15% | Support on the entry paid plan: phone and chat (or 24/7 chat) 10; one live channel 6; email or help centre only 3; not published 0. |
The overall score is 10 × the sum of weight × criterion score, from 0 to 100, shown as 0-10 with one decimal.
Version history
- v1, published Oct 10, 2026: Cost for five users 40%, Included on the entry plan 30%, Free plan 15%, Support 15%