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Switching from Brevo: export subscription status, then watch the Free-plan clock
Updated Oct 15, 2026
Export your Brevo contacts as CSV with the Subscriptions section opened, so unsubscribes come along. Cancelling drops you to Free at the end of the billing period; the rest of the term stays payable, with no refund of prepaid fees. A Free account unused for 4 months is deleted. Kit and AWeber migrate for free (Kit on paid plans, in 2-5 business days). Mailchimp imports the CSV one status at a time. Authenticate your domain there.
The steps
- Step 1 · May take a few minutes, per Brevo · not stated on its pages
Export contacts with their status
Export contacts and their attributes as CSV, and open the Subscriptions section to include each contact's subscription status.
source - Step 2 · not stated on its pages · not stated on its pages
Export campaigns and templates
Brevo's closing guide lists campaigns as PDF or HTML and templates as PDF among the data you can retrieve.
source - Step 3 · 2-5 business days for Kit's Essentials migration · Free on any paid Kit plan
Import into Kit
Import the CSV and map fields, or let Kit's team do it on a paid plan.
source - Step 4 · not stated on its pages · Free migration service
Or move to AWeber
Use AWeber's free migration or import the CSV yourself.
source - Step 5 · not stated on its pages · not stated on its pages
Or import into Mailchimp
Import subscribed and unsubscribed contacts as separate files, one status per import.
source - Step 6 · not stated on its pages · not stated on its pages
Authenticate your sending domain
Add the new provider's DKIM and DMARC records at your DNS host before the first send.
source - Step 7 · Before your renewal date; Professional needs written notice at least 15 calendar days ahead · The rest of the term stays payable; no refund of prepaid or unused fees
Cancel before renewal
The plan drops to Free at the end of the billing period. A yearly Professional plan needs a support ticket, and written notice at least 15 days before renewal.
source - Step 8 · Deleted after 4 months without a login · not stated on its pages
Close or keep the Free account
A Free account unused for 4 months is deleted with all its data. Closing the account deletes data at once.
source
Carries over
- Contacts export with attributes and subscription status in one CSV.
- Cancelling keeps your data on the Free plan, as long as you log in within 4 months.
- Campaigns can be retrieved as PDF or HTML, and templates as PDF.
- Free migration teams at Kit (paid plans) and AWeber.
What you lose
- No refund of prepaid or unused fees; the term is non-cancellable.
- Daily exports have been deprecated since May 30th, 2025.
- A Free account unused for 4 months is deleted with its data.
- Kit, AWeber and Mailchimp don't describe a Brevo importer on their pages; you move a CSV.
Where to switch to
| Destination | Price from | Visit |
|---|---|---|
| Kit No affiliate relationship | $0 per month | Visit KitOn kit.com |
| AWeber No affiliate relationship | $0 per month | Visit AWeberOn aweber.com |
| Mailchimp No affiliate relationship | $0 per month | Visit MailchimpOn mailchimp.com |
Brevo lets you cancel whenever you like, but the plan runs to the end of the period you paid for. After that, the Free account it leaves behind has a clock on it. Facts below are from each company's own pages, read Sep 30, 2026.
Leaving Brevo
Contacts, with consent status. Brevo exports contacts and their attributes as a CSV. Open the Subscriptions section in the export window and select the subscription statuses you want. That's how unsubscribes come with you. Brevo says an export may take a few minutes. Daily exports have been deprecated since May 30th, 2025.
Everything else. Brevo's account-closure guide lists what each app lets you retrieve. That includes contacts and companies with their attributes, forms as HTML, campaigns as PDF or HTML, and templates as PDF.
Cancelling. You can cancel your subscription at any time, and the account drops to the Free plan at the end of the billing period. A yearly Professional plan is cancelled by support ticket. Brevo's terms say plans renew automatically. Professional plans need written notice at least 15 calendar days before renewal.
Refunds and early exit. The terms call the subscription non-cancellable before the end of its term and give no refunds of prepaid or unused fees. The refund article adds that unused months aren't refunded if you forgot to cancel, and credits are refunded only in listed cases, such as a technical error by Brevo. Closing your account doesn't end the subscription. Brevo's provider-switching section charges the rest of the term as an early termination fee, and adds a EUR 1,000 flat fee on Professional plans. We use that stricter reading.
Your data afterwards. Cancelling keeps your data on the Free plan. But a Free account unused for 4 months is deleted, and its data can't be restored. Closing the account loses all data, though Brevo keeps aggregated data for three months.
Where to go
Kit doesn't describe a Brevo importer; it names dedicated importers for platforms such as Mailchimp or Drip. You import the CSV and map fields to Kit's. On any paid plan, Kit's team moves you for free. It takes 2-5 business days for accounts under 10K subscribers, and Kit says your emails and forms keep working meanwhile.
AWeber offers a free migration service from your current provider. It moves lists, tags, subscribers, up to 3 templates, forms, automations and landing pages. If you import yourself, a manual review should take no longer than one business day.
Mailchimp imports a CSV file, pasted contacts or a connected app. It takes one marketing status per import, so bring your subscribed and unsubscribed contacts in as separate files. Its switching page offers onboarding support through your first 90 days but gives no timeline.
Set up sending before you send
Each new provider needs its own records on your domain. Mailchimp says Gmail and Yahoo require custom authentication. They also require a DMARC record from those who send more than 5,000 emails. Kit and AWeber walk you through DKIM and DMARC.
Who should move
If you want the move done for you, Kit (on a paid plan) or AWeber will do it for free. Cancel close to your renewal date, since the rest of the term isn't refunded. Keep your exports safe before you close the leftover Free account or leave it unused for 4 months. Compare options on our email marketing ranking and our methodology.