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Switching from Xero: export your books during the notice month
Updated Oct 15, 2026
Xero needs one month's notice to cancel a paid plan and bills you for that month, with no refund. Everyone keeps access during the notice month, and Xero recommends exporting then: after it, the organization is archived and you can only read it again by paying to reactivate. Zoho Books offers free migration from Xero, QuickBooks Online's Dataswitcher converts Xero files, and ZipBooks imports CSV files on paid plans.
The steps
- Step 1 · not stated on its pages · No fee stated
Export the general ledger and chart of accounts
An administrator can export the general ledger to import it into other accounting products. Accounts need codes for the file to import elsewhere.
source - Step 2 · not stated on its pages · No fee stated
Export contacts, invoices, bills and year-by-year reports
Each area and each report exports on its own. Xero's list of reports includes Receivable and Payable Invoice Detail, sales tax reports for each filed return period and Bank Reconciliation.
source - Step 3 · not stated on its pages · No fee stated
Download your attachments
Xero's help describes downloading attachments one file at a time, from a transaction or the document library; it describes no bulk download.
source - Step 4 · not stated on its pages · Free migration support
Import into Zoho Books, with its free migration help
Zoho Books offers free migration support for Xero users. Its own importer takes CSV, TSV and XLS files.
source - Step 5 · Typically 72 hours or less after upload · Free for up to two years of data; more years cost extra
Or convert into QuickBooks Online with Dataswitcher
Dataswitcher moves Xero data into QuickBooks Online. Up to two years of data move free, more years for a fee; attachments, budgets, templates and payroll records don't convert.
source - Step 6 · not stated on its pages · Needs a paid ZipBooks plan
Or import into ZipBooks with its CSV templates
ZipBooks has CSV import templates for transactions, invoices, contacts and the chart of accounts.
source - Step 7 · One month's notice · The notice month is still billed
Cancel Xero
The subscriber cancels under Subscription and billing. A one-month notice period follows, billed, with full access. Xero's terms say no refund is due.
source
Carries over
- The general ledger, chart of accounts, contacts, invoices and bills export as files
- Xero keeps full access for every user during the notice month
- Zoho Books offers free migration help for Xero users
- Dataswitcher converts up to two years of Xero data into QuickBooks Online free
What you lose
- The notice month is billed and Xero gives no refund
- After the notice month the books are archived; no read-only plan
- Attachments download one file at a time, and Dataswitcher doesn't convert them
- ZipBooks' CSV import works only on paid plans
Where to switch to
| Destination | Price from | Visit |
|---|---|---|
| ZipBooks No affiliate relationship | $0 per month | Visit ZipBooksOn zipbooks.com |
| Zoho Books No affiliate relationship | $0 per month | Visit Zoho BooksOn zoho.com |
| QuickBooks Online No affiliate relationship | $0 per month | Visit QuickBooks OnlineOn quickbooks.intuit.com |
Leaving Xero is mostly about timing. A paid plan needs one month's notice, and you are billed for that month. Everyone keeps access while it runs, and Xero itself says to export your data then. After it, the books are archived. Everything here comes from the companies' own pages, read Sep 25 to Oct 1, 2026.
What Xero's terms say
- Notice: "When a paid subscription is canceled, there's a one-month notice period during which you're still billed," says Xero's cancellation article. Only the subscriber can cancel, and that might be your accountant.
- Refunds: the terms of use say "no refund is due to you if you terminate your subscription." No early termination fee is mentioned; plans are monthly.
- After the notice month: Xero archives the organization. You can read it again only by reactivating, which means paying again, within a retention period its US pages don't put a number on. "We don't have a read-only plan."
- Price: since October 1, 2026, Early is $27 a month, Growing $59 and Established $97 on Xero's pricing page, read Oct 1, 2026. Its price update page, read Sep 30, 2026, says the new prices apply to existing subscribers too and show on invoices from that date, so the notice month is billed at them.
What to export
There is no single export file. Xero's export guide says "you need to export data from individual areas of Xero and reports from our reports screen." Before you cancel, it recommends exporting the chart of accounts, contacts, invoices, bills and fixed asset list, plus reports from its reports screen. Its list includes:
- Receivable and Payable Invoice Detail
- Sales tax reports for each filed return period
- Fixed Asset Reconciliation
- Inventory Item List
- Bank Reconciliation
An administrator can export the general ledger to import it into other accounting products; accounts need codes for it to import elsewhere. Xero's help describes downloading attachments one file at a time, so save the files you need by hand. Projects, payroll and expense data need a paid subscription with that feature to read after you cancel.
Where to move
These three companies from our accounting software ranking publish a way in. Each is listed in rank order.
ZipBooks imports CSV files for transactions, invoices, contacts and the chart of accounts. Its help says to export transactions from your former accounting program and import them with its templates. "Importing using the CSV templates is a feature of paid plans only." Smarter, its cheapest paid plan, is $15 a month on its pricing page, read Sep 27, 2026. ZipBooks names no Xero importer and gives no time for the move.
Zoho Books says on its Xero page: "Want to migrate from Xero? Our migration support has you covered." The migration page offers a free consultation. Its migration guide imports CSV, TSV and XLS files and sets the migration date to the date of a Trial Balance from your old system. Standard is $20 a month on its pricing page, read Sep 25, 2026. No duration is stated.
QuickBooks Online converts Xero files through Dataswitcher. The move is "typically completed in 72 hours or less" and free for up to two years of data, though the cost FAQ names only Sage 50, so confirm the price before you start. Extra years cost more. It won't convert attachments, budgets, templates, payroll records or estimates. The page conflicts on the plan you need. The body asks for "a QuickBooks Online Advanced account," which is $340 a month on the pricing page, read Sep 25, 2026. The FAQ says Simple Start works too. We go by the Advanced reading. Its spreadsheet import takes files of under 1,000 rows.
Who should switch
Switching suits a business that can plan its exports into one month, with a Trial Balance run on the start date. If you need to read old Xero records often, keep your exports safe: reading the archive later means paying again. See how we score accounting software.
